PolicyStat policy and procedure management software home

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Policy and Procedure Management Software

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Customer Support

When we designed the customer support website, we knew it was important to go beyond just the open a ticket – wait… close a ticket – mindset. Those functions are important, and we have included them as part of our offering, but we have much more for you.

Support Site Resources

Learn more about PolicyStat!

We have developed this site with a company and community approach to helping you solve problems. After all, there is a wealth of knowledge among our customers waiting to be shared, and our approach is to help each of you tap into that knowledge. We also have included practical ways for you and your users to get to know the product. Check out what our support site has to offer you as a customer:

  • Searchable, easy-to-access forums linked from the product itself
  • Step-by-step help guides with 25 new videos
  • Online tutorial trainings for all five types of users
  • A policy clearing house where users can share policies with each other
  • User-submittable feature requests and FAQs
  • Resources for site administrators

Mark Boxberger, Vice President of Client Services at PolicyStat, introduces you to PolicyStat and provides a brief highlight of some of the unique features of the PolicyStat customer support website.

Please visit our customer support portal at support.policystat.com
You may also email the PolicyStat support team at support@policystat.com

Best Places to Work

PolicyStat gained the distinction of a Best Place to work in Indiana in the small business category

Mira Award Winner 2014

PolicyStat wins TechPoint's Mira Award

Preferred Vendor of

PolicyStat is the preferred vendor of Medi-Sota